Privacy Policy

1. Introduction

RT Digital UG (haftungsbeschränkt) i.G., operating as memsloth (“we,” “our,” or “us”), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our service.

We are incorporated in Germany and operate in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The service is currently available to users in the European Union only.

2. Data We Collect

We collect the following categories of personal data:

• Account data: name, email address, and authentication credentials when you create an account.
• Usage data: interactions with the service, including memory entries, integration configurations, and feature usage.
• Technical data: IP address, browser type, device identifiers, and log files collected automatically.
• Payment data: billing details processed securely by our payment provider; we do not store card numbers.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance: to deliver the service you have subscribed to.
• Legitimate interests: to improve the service, prevent fraud, and ensure security.
• Legal obligation: to comply with applicable laws and regulations.
• Consent: where you have given explicit consent, such as for marketing communications.

4. Data Storage and Transfers

All personal data is stored within the European Union. We do not transfer personal data to third countries.

We do not sell your data to third parties and currently operate without third-party cloud sub-processors.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide the service. On account deletion, your data is purged within 30 days, except where we are required to retain it by law.

Memory history retention depends on your plan: 30 days for Individual, unlimited for Team and Enterprise.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data (“right to be forgotten”).
• Portability: receive your data in a structured, machine-readable format.
• Restriction: request that we restrict processing of your data.
• Objection: object to processing based on legitimate interests.

To exercise any of these rights, contact us at hello@memsloth.com. We will respond within 30 days.

7. Cookies

We use essential cookies necessary for the service to function and, with your consent, analytics cookies to understand how the service is used. You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+) and at rest (AES-256), access controls, and regular security audits. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service at least 14 days before the changes take effect.

10. Contact

For privacy-related inquiries:

RT Digital UG (haftungsbeschränkt) i.G.
Fontanestraße 11, 14193 Berlin, Germany
hello@memsloth.com

You also have the right to lodge a complaint with your local data protection supervisory authority. In Germany, this is the Berliner Beauftragte für Datenschutz und Informationsfreiheit.